We, at Liemur, have considered these experiences through the years, since the early years of 2000. What was wrong with outsourcing to other countries? We concluded that communication was definitely the main reason for the troubles. After all, we have had for long, inside Liemur, several staff working from Germany and Canada for our customers in UK. That has always worked very well. We never had a single issue with this setup. So, the problems encountered by some of our customers with their outsourcing providers must have come from a different reason.
We are experts on technology. We are process experts. These two domains, even slightly broken were not explaining all the difficulties encountered. We then have started studying these projects, the nature of the complains (on both sides), the setup, the documents exchanged, etc. We started a journey on studying Human communication –written, verbal, body language-; psychology –profiling, conflict management, change management-; Culture –cross-cultural communication, what it means to “be” British, French, Hungarian, Japanese, etc.
Although fascinating, we never lost sight of our main goal: Software Projects with a team built from various horizons. We ended up creating our own Liemur project framework. It encompasses Technology, Process and Human Dynamics. We have bridged the gap between the purely technical approach to software and purely soft human approach to projects. We believe that no competitor have made that effort, this multi-years investment. We did it because we are passionate by what we do. We are passionate about customer satisfaction and staff satisfaction.
Today, we can offer you a never-seen-before offshore approach to software. We have created our own offshore development center in Budapest Hungary. We went the extra mile for you. The company founder is now based in Hungary when not in UK to ensure the application of all what we have learnt. If you want to know more, nothing will please us more than telling you all about what we have learnt and why we are solid, confident and totally satisfied with our choice of Hungary. We are waiting eagerly for your questions!